THE LOVE POST
Refund Policy
We want this to feel simple and fair. If something went wrong with your founding member deposit, reach out and we'll help.
1. Founding Couple deposit
- The $5 Founding Couple deposit reserves a spot before launch.
- The full $5 deposit will be credited toward the customer's first month if they proceed with a membership at launch.
- It is not a recurring subscription.
- It does not automatically start a monthly or annual membership.
2. Refund requests
- If you paid by mistake or change your mind before launch, email hello@lovepost.ca and we’ll help.
- Please include the email address you used at checkout.
3. Incorrect information
If you entered the wrong email, name, or mailing address, email hello@lovepost.ca so The Love Post can help update your information.
4. Future subscriptions
Future monthly or annual subscription cancellation and refund terms will be provided before official memberships begin.
5. Contact
For refund help, email hello@lovepost.ca.